WKL Labs · Version 2026-06-05
Effective date: 2026-06-05
These Terms govern your use of Nabbee, operated by WKL Labs. By creating an account or using the app you agree to these Terms and to our Privacy Policy.
Nabbee is an appointment-booking platform that connects customers with service businesses (e.g. salons, barbershops, spas). We provide the booking and payment-verification tools; the services themselves are provided by the businesses, not by us.
You must provide accurate information and keep your credentials secure. You are responsible for activity under your account. Roles include customer, service provider/staff, and business owner; each has different permissions.
Bookings are subject to availability and the shop's policies. Where a deposit or payment proof is required, your booking is not confirmed until the payment is approved (or you select pay-on-arrival where offered). Manual payment proofs are verified for authenticity; fraudulent proof may result in cancellation and account action.
Cancellations, reschedules, and refunds are governed by our Refund / Cancellation Policy and the individual shop's stated policy.
You agree not to: submit false or fraudulent payment proof, abuse, harass, or threaten others, attempt to access data or accounts that are not yours, or interfere with the security or operation of the service.
Providers agree to honor confirmed bookings, keep schedules accurate, and follow the Service Provider Policy.
Report issues through in-app support. We may mediate disputes between customers and shops but are not a party to the underlying service contract.
We may suspend or terminate accounts that violate these Terms, including for fraud, abuse, or safety reasons.
The service is provided "as is". To the maximum extent permitted by law, WKL Labs is not liable for the acts or omissions of businesses or customers, or for indirect or consequential damages.
We may update these Terms; continued use after changes means you accept them. Material changes may require renewed consent.
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Questions? Email hello@wkllabs.com